Visit & contact / Vancouver

Arrange your device handover.

Complete the estimate details and confirm your reference before bringing a device.

Device drop-off

A reference first.
Then a handover.

Office 404, 999 Canada Place

Reception hours: 9 a.m. to 5 p.m.

Arrange your handover before travelling. The Vancouver location is open 9 a.m. to 5 p.m.

Describe the computer

Tell us the model, fault and whether preserving files is the priority.

Keep the reference

Use the reference from your submitted request to match the device and instructions.

Confirm the handover

Check reception availability before travelling. Bring agreed accessories and arrange collection details.

Estimate options

Choose how soon you need an answer.

Same-day estimate

C$50Received by 2 p.m. on an open business day, estimated by the end of that business day. Later receipts are estimated by the end of the next open business day.

Request same-day

Priority estimate

C$100Estimated within 2 business hours after receipt and the required information.

Request priority

Forensic enquiry?

Prepare a scoped specialist enquiry. A C$50 repair estimate does not include forensic analysis or expert reporting. Do not send private evidence in the initial message.

Prepare a forensic enquiry

Directions

Find the location.

Vancouver drop-off

Office 404, 999 Canada Place

Vancouver, British Columbia

Get directions

Google Maps

Office 404, 999 Canada Place

Vancouver, British Columbia. Confirm the handover arrangement before travelling.

Arrange your device handover.

A reference first. Then a handover.

Describe the computer

Keep the reference

Confirm the handover

Choose how soon you need an answer.

Same-day estimate

Priority estimate

Forensic enquiry?

Find the location.

Office 404, 999 Canada Place

Office 404, 999 Canada Place

A reference first.
Then a handover.